Use global fraud intelligence to identify when criminals are preparing to strike your network.
Help your customers find the best service plan for them with recommendations based on their usage history.
Find leakages and loopholes in your tariff reference data before they are discovered by customers and fraudsters.
Symmetry's Premium Rate Intelligence Service and Monitoring (PRISM) database is an industry-leading early warning system for the most common international telecoms frauds. The data in PRISM is continuously renewed thanks to comprehensive intelligence gathering and is used to protect companies worldwide.
Personalised Recommendation Offers (PRO) will please your customers by demonstrating how well you understand their needs and how much you value their loyalty. Use PRO to make intelligent recommendations that generate increased trust, increased revenues, reduced bad debt and reduced churn.
Our Tariff Reference Assurance Product (TRAP) provides you with a 360° insight into your reference data, the DNA of your business. Use TRAP to automate and simplify the process of making informed decisions that will boost revenues whilst eliminating errors that cost money and lead to customer complaints.
Our team has some of the world's leading experts on the fraud, revenue and data integrity challenges faced by communications providers. Let us provide guidance, whether you need a short risk review, a major overhaul including a thorough audit of your data, or ongoing help with special problems.
We have provided instruction to professionals all across the globe. Whether you want classroom courses for new recruits to your department, threat awareness training for everyone in your call centre, or one-on-one mentoring for senior managers, we can provide the education services you need.