The challenges faced by a fraud management or revenue assurance department will be varied. Even the most versatile teams may lack some particular knowledge needed to solve a new problem. There will also be times when a department's workload ramps up because of factors outside of its control. Symmetry can provide specialist help and we can also arrange both short-term and long-term secondments of experienced RAFM practitioners when you need them. Keep reading for just some of the many examples of the ways we expedite solutions to your staffing problems.
Coping with Business Transformation
The change of a billing system or the roll-out of new network technologies can lead to a sharp but temporary rise in the burden placed on revenue assurance and fraud management teams. Symmetry can provide additional staff whilst showing how to cleanse errors in legacy data so they are not carried over to new systems.
Supply Chain Risk Management
Could a conflict of interest involving a supplier put you or your customers at risk? If a supplier fails to do their job then what would be the consequences for cashflows and revenues? Symmetry can help you uncover and put a value to risks involving suppliers that may not normally be identified by anyone in your business.
Vetting Staff and Contractors
When somebody is recruited to a position where they will have access to sensitive information it is vital that they are vetted thoroughly. Let Symmetry reduce your risk of fraud and put your mind at ease by undertaking the onerous work involved in vetting new staff and contractors.
Sometimes the person overseeing a revenue assurance or fraud management team needs a trusted advisor who understands what they are going through, guiding them through a difficult period or helping them to build their confidence as they grow into a new role. One of Symmetry's highly experienced consultants can serve as a mentor that is independent of your company and focused on helping you to be your best, just as they have mentored many others before.